Shantanu

Key Account Management

Customer Centricity

Guiding Growth

Maximizing Value

Everybody Sells

Meet Shantanu Sen Sharma, a seasoned Speaker, Facilitator, and Coach with a passion for unlocking the true potential of your Key Accounts and Customers.

Unleashing Potential, One Step at a Time

With an impressive track record spanning over 37 years. Shantanu’s expertise lies in shaping businesses through a focus on customer lifetime value, customer-centricity, key account management, and stakeholder engagement. With decades of experience and a dedication to excellence, Shantanu Sen Sharma is a driving force in the world of business and leadership.

His latest initiative, the IVES Approach, promises to double Customer Lifetime Value in the Technology and ITES sectors

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IVES Solutions

Customer Insight, Customer Value, Customer Experience, and Stakeholder Mastery

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Are you grappling with these challenges?

Expanding your existing customer base.
Evolving from product-centric to solution-driven, insight-based customer engagement.
Struggling to engage with top-tier business CXOs.
Underutilizing your existing delivery teams’ potential to get you better insights and therefore opportunities.

Voices of Transformation

Shantanu's Impact, in their own words.

I have worked with Shantanu for over 6 years now. A thorough professional, and it has always been an enriching experience working with him. His perspectives on various subjects have forced me to re-evaluate my own understanding of the area. As a facilitator, he has always proven to be among the favourites with his learners. And this, irrespective of the profile of the participants. He has trained both mid-level and senior-level participants with equal ease. I have also looked to him to help out with various consulting assignments related to HR practices and Sales related areas. Here too, he has proven to be an able partner with clients asking for his expertise explicitly. It has been a privilege to work with him and I hope I can continue to do so in the years to come.

Collaborating with Shantanu has consistently been enlightening. His practical expertise in areas such as Business Strategy, Key Account Management, and Organizational Development is truly valuable. His extensive experience, coupled with his maturity and swift grasp of client requirements, is admirable. During our work on several projects, Shantanu proved to be a reliable and trustworthy partner. Continue to inspire others with your exceptional contributions. Let’s look at more opportunities together.

Shantanu Sen Sharma

Speaker | Facilitator | Coach